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Frequently Asked Questions

1- How much does the delivery service?

The delivery service costs € 4.99 throughout the territory of Lanzarote.

2- What are the payment methods?

The payments methods are: credit card Visa or Mastercard and Paypal through the

web page and cash or on delivery by credit card/cash.

3- Are the prices you see on the site tax included?

The sale price includes all taxes.

4- Do you deliver my purchase to my apartment?

We deliver your purchase next to the door.

5- If one of the products ordered is not available, what happens?

You will be informed of and you can choose to receive a similar product or do not

receive any product.

6- Can I order a product, not present on your site?

You can ask for a product through the contact form or calling at 0034 602. 608. 095.

Customer Care service.

7- Do I get an invoice / receipt?

You get the invoice for your purchase by the delivery person.

8- How can I contact a call center?

The telephone number of our customer service is: 0034 602. 608. 095.